As we approach situations when we need to advocate, it's important to consider strategies that will help to make things as successful and smooth as possible for all parties involved. Communication is essential and effective communication, like any skill, takes practice. Here are the key components of effective communication skills, taken from Marshall Rosenberg's book, Non-Violent Communication. Be a Good Listener Don't plan your response while the other person is talking. Instead, focus your attention on trying to understand theRead more